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FAQ

Frequently Asked Questions....

 

Please contact us to discuss your requirements, check stock availability, place an order or to find out more about our local delivery service to Crowborough, Tonbridge & Tunbridge Wells.

Trade and quantity discounts may be available. Email us or call 01892 864646 for a quotation.

All prices EXCLUDE VAT and are subject to change without prior notice.

 

  1. Do you offer a delivery service?
  2. What are your delivery charges?
  3. Do you offer a fitting service?
  4. I have had a look at your website but am still not sure what is best for me?
  5. Is your timber treated?
  6. Can I obtain a quote or place an order online?
  7. My posts are splitting due to the hot weather.  Should I be concerned?

Crestala Fencing Centre, south farm.

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1/ Do you offer a delivery service?

Yes. We have a delivery service to the areas surrounding Cranbrook, Crowborough, East Grinstead, Edenbridge, Hastings, Hawkhurst, Haywards Heath, Heathfield, Marden, Orpington, Oxted, Paddock Wood, Rye, Sevenoaks, Staplehurst, Tenterden, Tonbridge, Tunbridge Wells, West Malling and Uckfield.

2/ What are your delivery charges?

To maintain fair delivery charges to all our customers, these are based on the individual location and requirements of each customer. Please contact us to discuss your requirements.

3/ Do you offer a fitting service?

Unfortunately we do not offer a fitting service. However we will be happy to help you find someone in your local area that can assist you with this if required. Please discuss this with a member of staff when you place your order.

4/ I have had a look at your website but am still not sure what is best for me?

No problem! Our experienced team are always happy to help. You can contact us through the online form, call us on 01892 864646 or visit our yard in Langton Green near Tunbridge Wells to discuss your requirements.

5/ Is your timber treated?

Yes. All our timber is pressure treated unless otherwise stated.

6/ Can I obtain a quote or place an order online?

Yes, you can get a quote or place an order on line by emailing info@crestalafencing.co.uk (please note payment is dealt with separately once an order has been placed and accepted). Alternatively you can place an order with us by calling 01892 864646 or visiting our yard in Langton Green near Tunbridge Wells.

7/ My posts are splitting due to the hot weather.  Should I be concerned?

Timber is a naturally porous material and as such can absorb or release moisture depending on the weather conditions.  This natural process is generally not detrimental, but some movement in the timber may be unavoidable.  This can include splitting, warping & twisting.   During hot weather fence panels & feather edge boards may become distorted.  These should return to normal during cooler, wetter weather.

 These natural characteristics do not usually affect the structural performance or life expectancy of the timber.